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The Social Discovery add-on facilitates ordering social media reports without ever having to leave Guidewire ClaimCenter™. All necessary information contained and required in the claim file can auto-populate, additional instructions can be done on screen, and a referral can be submitted much more quickly to enhance user experiences and reduce time.
The Social Discovery reports flow right back into the individual claim file for easy reference. For users of ClaimCenter, this process saves time and administrative burden to submit and retrieve curated social media file requests for claims review. With top insurance companies in the U.S. as our customers, we are committed to delivering the highest quality results in social media reporting at scale to adjusters and SIU professionals.
Founded in 2013, Social Discovery Corp is a leading provider of social media background reports to the workers’ compensation industry. We deliver curated and customized reporting to meet customers’ needs regardless of line of business. Because social media reporting and analysis are dynamic and fluid, Social Discovery stays on top of trends and adapts to rapid changes in social media to deliver quality results to our customers, saving them time and money while providing best-in-class social media intelligence. Our approach leverages software with human moderation on every referral, which helps customers mitigate risk factors and combat fraud. There are no shortcuts.
For more information, visit www.socialdiscoverycorp.com