MirrorMe Add-on for Virtual Claim Reporting V1.0.0

MirrorMe Add-on for Virtual Claim Reporting V1.0.0

SEO_SKU AO-10009

Ready for Guidewire

The MirrorMe add-on for visual claim reporting enables Guidewire Insurance professionals to visually inspect damage claims remotely using our Web Vision™ solution. Our add-on delivers the latest advancements in photo and video capture to create custom workflows that best illustrate the claim and its supporting documentation at every stage of the claim lifecycle. The add-on includes functionality for each member of the claims process—customers, service shops, salvage companies, dealers, and claims adjustors.

Our proprietary web-based platform is an App-Free solution that seamlessly integrates with the Guidewire Claim Center, which makes it simple to navigate from the Claim Center to the MirrorMe web portal. And with Single Sign-On [SSO], users can easily access the MirrorMe web portal through the Claim Center without additional passwords.

MirrorMe add-on tools within ClaimCenter:

  • Dynamic Workflows — send detailed FNOL workflow requests to claimants and service professionals to process claims faster with photo and video evidence.
  • Live Video — initiate a cloud-based video conferencing session with live annotations to collaborate in real-time for every use case.
  • Data-rich files — Get instant labeled, geotagged photos, videos, scanned documents, and snapshots with notes.
  • View and share — review workflow results, share live video recordings and download files via the MirrorMe web portal.
  • Automated Notifications — create custom reminders about upcoming tasks and updates with claim status at each touchpoint to provide customers with a collaborative experience that builds trust.

MirrorMe is successfully serving carriers across the Americas, Europe, and Asia. We are delighted to partner with Guidewire as part of our continued commitment to improving every step of the customer experience.