Livegenic Add-on for Visual Claims Collaboration V1.1.0

Livegenic Add-on for Visual Claims Collaboration V1.1.0

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The Livegenic visual claims collaboration platform provides a suite of mobile and browser-based solutions that help insurance organizations virtually inspect, document, and review claims. Our platform supports a wide variety of inspection workflows, from remote customer collaboration and self-service to professional on-site loss inspection.

With this add-on, many of the Livegenic platform’s workflows, tools, and features are accessible directly from ClaimCenter via the new Livegenic Services screen. Users can automatically generate Livegenic claim files, send App invitation links to mobile users, and access the embedded Livegenic Web Portal – all without leaving ClaimCenter.

By accessing the Livegenic Web Portal through the Livegenic Services screen in ClaimCenter, adjusters can remotely collaborate with customers, claimants, body shops, and inspectors in any environment – online or offline. After a remote collaboration session, all photos, videos, audio files, and other content is immediately available for review in the embedded Livegenic Web Portal.

This release adds Claim Level Service Request, Activities, and Assessment Screen.

DevConnect is a prerequisite for this add-on.