Ready for Guidewire
Polonious Investigation Management software is specifically designed to help you refer and manage suspicious claims in the most efficient way possible. This add-on ensures that claims data is quickly and accurately passed to your special investigations team, that the case is properly triaged and that best practices are followed after the referral is made for investigation. Because the add-on also passes information back to ClaimCenter, your claims team is updated in real time on the statuses and activities of the case. This consistent two-way communication between units assures that those individuals responsible for managing the case and the claim can collaborate and take action as necessary. At a higher level, the information shared is used to consistently improve analytics tools and report important measurables to high-level stakeholders.
By leveraging this shared information and transparency, SIU teams improve their efficiency and effectiveness, remove administrative barriers through automation and get more casework accomplished in a shorter period of time. Because best practices and procedural requirements are built into the configuration, brand protection and customer service imperatives are maximized during fraud-fighting efforts.