Ready for Guidewire
Consumers are married to their mobile devices and, more than any other app, they use their smartphones to text. Texting is the most widely-preferred form of communication, surpassing phone calls and emails. It’s how your customers quickly connect with anybody – securely, easily and on their own terms.
Zipwhip texting reduces the time of first contact, the claim-processing time and improves communication efficiency between adjusters and their customers. The seamless integration between Zipwhip and ClaimCenter allows adjusters to manage and auto-sync contacts and archive text conversations to ensure the claim number is associated with the conversation. Additionally, we’ve identified triggers in the standard claims workflow to send automated text messages which enhances both the user and customer experience.
Zipwhip is the only vertically integrated business text messaging provider offering both modern APIs and a SaaS software platform. We’ve tailored our software experience for insurance claims use cases, which enables you to be up and running immediately.
Enterprise-grade messaging platform
Zipwhip is the only texting provider all Tier 1 and Tier 2 wireless operators trust to deliver their network-level connectivity for high-volume commercial SMS traffic.
Zipwhip controls the network capacity, speed and security to ensure text message delivery between you and your customers. We meet industry compliance requirements, including SOC 2 (Service Organization Control) Type 1.